The department for environment and build have change their way of working in their department after being involved in the i-COIN project. They saw the importance to work together with their target group as we did when we asked the citizens for their opinions in the surveys. The department for environment and build mirrored the way and involved the SME´s  in their survey with a result that have been a real turnover; from have been the most criticised department in the municipality to be one of the most service oriented department, thanks to the i-COIN project.

The terminals will stay and the municipality will take the responsibility for them. Probably there will be more of them, because of the appreciations from the citizens. The installed i-COIN platform will stay and more databases will be adapted so the citizen gets more municipal information directly from the internal IT-systems. 
The role-based login as we got demands for, will be tested, realised and further developed during this year. 
All the surveys that have been carried out will be in the base for the new municipal strategy for IT and e-Services that we now must update depending the results i-COIN project.
The network among the partners will stay. All partners are satisfied in the jointly work and the outcomes from the i-COIN project.

There is a wish and a demand for a sequel to the i-COIN project. There are some ideas how to use the developed platform and the outcomes in other ways together with other challenges for the future. We have been asked to be lead partner once again and to set up and lead the i-COIN II-project from the i-COIN network.

In this matter, we already have started up the process!