www.i-coin.net - i-COIN, a project where the citizen gets the opportunity to influence the new e-government/e-services solutions. Part financed by EU (European Union) and BSR (Baltic Sea Region INTERREG III B).
 Print
The user panel groups
The setup of the user panel groups in Lithuania involved the stakeholders from the peripheric municipalities of Lithuania. The work involved frequent visits, anonymous interviews and focus groups with relevant target groups in all 10 counties of Lithuania
 
Phase 1
Users at the national level have been identified and selected to take part in the user panel dialogue. The users´ panels in Lithuania consisted of citizens, SMEs, public administration, NGOs and the civil society. A jointly agreed questionnaire was the basis for the discussions in the users´ panels. During the interviews the users indicated functional aspects considered relevant for the utilisation of the public internet services. In Lithuania the particular interest was in separating tourism information from municipal public services and utilities. The compilation of user´s request was structured into a joint description detailing common patterns and areas. The results have analysed in relation to the overall topic of e-gov/e-services with particular interest in Lithuania on environment, culture & tourism.
 
Phase 2
The final users have actively participated in the demonstration events giving, afterwards, its impressions and comments to be used to improve the system. Conclusions report of the users´ panel have been summarized in the national user panel report. Overall, the relevant tangible results in Lithuania included 200 information visits to periphery municipalities of Lithuania, 400 anonymous semi-structured interviews in 7 counties of Lithuania, 18 dissemination events in all 10 counties of Lithuania, 1 National final i-COIN meeting, 96 days of individual interactive training of the end-users and stake-holders.
Updated: 2008-04-10