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Problems in e-service development: - Quite new approach for us and it tooks a lot of time and we are done a lot of researches.
- It was not easy to explain to citizens and also civil servants e-service possibilities, because it´s new for them.
- A lot of discussions inside our Steering Group.
- The most of citizens hasn´t internet and computer at their home.
- The citizens can always talk about their needs about e-services, but we don´t know, will they use these e-services, what we are developing now, in the future.
- There could be some problems with civil servants in e-service offering process.
- People, who use only internet and e-Services, will not communicate with each other eye-by-eye.
- Computer dependence can be among children and youth (especially if we talk about computer games).
- Possibility that some user can use the new approaches for crime or to decelerate the development of democracy process.
Problems in management: - Tamsalu municipality had too high amount of travel costs and low amount of needed costs (personnel and meetings). Also, we couldn´t use external experts.
- No any common project meetings in Tamsalu.
Problems in auditing process: - Delaying (the reason is, that the auditor is from the ministry. The ministry has 3 auditors, who audit all Estonian partners. It takes 2-3 months.
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